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eBook
Turn Your Frontline Staff Into Digital Advisors
Tuesday, December 10, 2024 LemonadeLXP Inc The eBook guides credit unions in transforming frontline staff into confident digital advisors through gamified learning, practical training, and AI-powered support tools.
eBook
5 Ways to Leverage AI for Better Training
Monday, December 9, 2024 LemonadeLXP Inc Embracing AI for training and knowledge management is no longer a luxury. As customer expectations rise and regulations become more stringent, FIs must harness the power of AI to stay competitive in today’s fast-paced financial landscape.
White Paper
Engagement That Drives Outcomes
Friday, December 6, 2024 Appli Embed personalization into your digital strategy using Smart Financial Tools and drive deeper engagement, leads, and applications.
Guide
Data Made Simple: A Credit Union's Guide to Strategic Data Management
Wednesday, September 25, 2024 Lodestar Discover how the right data warehouse can elevate your credit union's member experience, optimize operations, and fuel long-term success.
White Paper
Transform Your Mortgage Operations with Automation
Wednesday, August 14, 2024 CU NextGen Discover the benefits of automating mortgage processes at your credit union. From reducing errors to improving turnaround times, RPA is reshaping the future of lending. Download our white paper to learn more.
White Paper
Four Key Ways Executives Need to Support Mission, Vision, Values
Wednesday, August 14, 2024 FI Strategies Creating a strong strategic plan is important to future success but more important is having a culture properly positioned to support it and carry it out. The first piece in accomplishing that is a culture rooted in Mission, Vision, and Values.
White Paper
Revolutionize Your Contact Center: Automate for Efficiency and Member Satisfaction
Thursday, August 8, 2024 CU NextGen Unlock efficiency and elevate member satisfaction with automation. Explore the top 10 ways credit unions can transform their contact centers through automation and provide a more seamless, personalized experience for members.
White Paper
Transform Member Experiences with Online Account Opening
Monday, August 5, 2024 CU NextGen Discover how Online Account Opening solutions can enhance member satisfaction, improve efficiency and ensure robust fraud management. Download our white paper to see how your credit union can benefit from streamlined, secure and scalable account opening.
White Paper
Four Reasons Your Employees Need a Strong Mission, Vision, Values
Monday, July 29, 2024 FI Strategies Having a Mission, Vision, and Values is a critical first step but it’s only the first step. In this article, learn how to make it motivating for employees and how to live it every day with every member and co-worker.
Case Study
How Vibe Credit Union Experienced a Notable Transformation In Its Volunteering Program
Tuesday, July 23, 2024 Uncommon Giving Learn how a credit union with $1.2B in assets streamlined its volunteer program and showcased its social responsibility.
White Paper
How to Maximize Your Core Conversion Success
Monday, July 8, 2024 Lodestar Learn how integrating a data warehouse into your core conversion strategy can pave the way for enhanced efficiency and long-term success.
White Paper
The One Thing Every Credit Union Needs to Learn Today from Starbucks
Friday, July 5, 2024 FI Strategies For many years, Starbucks has been a retailer we’ve largely admired and, in many ways, aspired to be like. Today, however, their brand and reputation have suffered greatly. And the primary reason for it, according to their leader, may surprise you.