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Guide
3 Things Every Leader Should Do Today
Tuesday, August 29, 2023 FI Strategies Being a highly effective leader is a learned skill. Therefore, every leader must consistently hone their skills and establish a regimented process. This report shares three skills and processes every aspiring great leader should begin developing today.
Guide
How to Turn Managers into Coaches and Leaders
Wednesday, August 23, 2023 FI Strategies For many people in managerial roles, they have received very little, if any, training on how to be a coach and leader. A highly successful transition from “manager” to “coach” requires three key components. Download this free guide to learn more.
Guide
Four Must-Haves for a Highly Motivated Culture
Monday, July 31, 2023 FI Strategies There are many ways you can try to create an optimally effective culture, but following these four proven steps will position your culture as a real differentiator for attracting, motivating, and retaining employees. Download your 4-step guide now.
Guide
Four Bookstore Strategies your Credit Union Should Adopt
Monday, July 17, 2023 FI Strategies Selling books is certainly a different world than retail banking but there are many lessons a credit union can learn from what Barnes & Noble (B&N) has done. Here are four strategies you should adopt at your credit union.
Guide
How to Build a Loan Participation Program
Thursday, June 8, 2023 LoanStreet In this How-To Guide, you will learn just how easy it is to get started, whether you are a loan participation buyer or seller.
Guide
How Conversational IVR is Revolutionizing the Modern Contact Center
Monday, May 15, 2023 Boost.ai In this guide, we explore how credit unions can leverage cutting-edge conversational AI-powered voice bots to empower self-service and reduce wait times, creating a positive and lasting brand impression with their customers.
Guide
Customer Service Trends and the Rise of AI Chatbots in 2023
Wednesday, May 3, 2023 Boost.ai In this free guide we examine the latest market and technology trends that are shaping the adoption of artificial intelligence in customer service and redefining how credit unions and consumers interact in a post-pandemic world.
Guide
The “Secret Sauce” to Achieving Higher Levels of Success
Wednesday, July 6, 2022 FI Strategies Download this information document to see how Credit Unions can use empathy to achieve higher performance and success.
Guide
How Small to Mid-Sized Credit Unions Can Have the Capabilities of the Big Boys
Wednesday, July 6, 2022 CuneXus Learn how a <$1B credit union executed a strategy that generated greater direct loan volume and established more personalized member relationships.
Guide
The Vital Role Scorecards Should Play at Your Credit Union
Monday, June 27, 2022 FI Strategies Download this information document to see why Credit Unions should be implementing scorecards to drive performance.
Guide
The Key to Your All-Staff Training Days
Saturday, June 18, 2022 FI Strategies Download this information document to see the most popular topics being discussed at All-Staff training events.
Guide
The Complete Guide to Chatbots for Credit Unions
Thursday, May 26, 2022 Boost.ai Discover how conversational AI can significantly improve customer experience in the financial services industry -- driving member satisfaction while cutting costs and increasing revenues.